A damaged windshield is more than a cosmetic issue—it directly affects your visibility, vehicle safety systems, and structural integrity. Choosing the right auto glass company ensures the repair or replacement is done correctly, safely, and in compliance with industry standards.
If you’re comparing auto glass companies, this guide walks you through what actually matters, what to look for, and what questions to ask before scheduling service.
Start by Understanding What Auto Glass Actually Does
Your windshield plays a critical role in vehicle safety. It:
- Supports the roof in a rollover
- Helps airbags deploy correctly
- Protects occupants from road debris and weather
- Maintains visibility and driving confidence
Because of this, auto glass repair and windshield replacement require precision, proper materials, and trained technicians—not shortcuts.
Check Customer Reviews — and Read Them Critically
Online reviews provide helpful insight, but quality matters more than quantity.
When evaluating reviews, look for:
- Consistent mentions of workmanship and professionalism
- Comments about timeliness and communication
- Feedback on warranty support after service
- Real customer experiences, not generic praise
Platforms like Google and Facebook are useful starting points, but patterns across multiple reviews are more meaningful than a single rating.
Ask About Warranties and Long-Term Coverage
A reputable auto glass company should stand behind its work.
Before choosing a provider, confirm:
- Whether they offer a lifetime workmanship warranty
- What the warranty actually covers (leaks, wind noise, defects)
- Whether repairs are handled locally if issues arise
A warranty is not just a selling point; it reflects confidence in installation quality and materials.
Verify AGSC Registration and Technician Certification
Auto glass installation is governed by safety standards set by the Auto Glass Safety Council (AGSC).
Working with an AGSC-registered company helps ensure:
- Technicians follow accepted replacement procedures
- Proper adhesives, primers, and curing times are used
- Installations meet federal safety guidelines
AGSC-registered companies invest in training, audits, and continuing education, which directly affects repair quality.
Understand Repair vs. Replacement Recommendations
A trustworthy auto glass company explains why a repair or replacement is recommended.
In general:
- Small chips may qualify for repair if they’re outside the driver’s line of sight
- Cracks, edge damage, or extensive chips usually require full replacement
Clear explanations help you understand your options instead of feeling pressured into unnecessary work.
Ask About Insurance Claims and Customer Choice
In many states, including Minnesota, drivers have the right to choose their auto glass repair company.
A good provider will:
- Work directly with your insurance company
- Explain deductible and coverage details
- Handle paperwork without steering or pressure
You should never feel forced to use a shop selected by your insurer.
Why Choosing the Right Auto Glass Company Matters
Windshield repair and replacement affect:
- Vehicle safety systems
- Structural integrity
- Visibility and driving comfort
- Long-term durability
Selecting a qualified, certified, and experienced auto glass company helps protect both your vehicle and the people inside it.
Schedule Auto Glass Repair with Confidence
Auto Glass Express is an AGSC-registered auto glass company offering professional windshield repair and replacement with a lifetime workmanship guarantee. Whether you’re dealing with a small chip or a full windshield replacement, our certified technicians focus on safety, accuracy, and long-term performance.
📞 Call (651) 494-9252 or request a quote online to get started.