Crack in Your Windshield? Here’s Exactly What to Do Next

Hearing a loud crack in your windshield while driving can make your heart skip a beat. One second, everything’s fine — the next, a chip or long line is creeping across the glass. Whether it’s a small crack or a broken windshield, knowing what to do next can save you time, money, and stress.

Here is how to handle a cracked windshield safely and correctly.

Step #1 - Get to Your Destination Safely

Safety always comes first. Stay calm, keep your eyes on the road, and avoid tailgating vehicles that might kick up more debris. Once you reach a safe place to pull over or park, you can take a closer look at the damage.

 

Step #2 - Inspect the Crack or Chip

Even a small chip can compromise your windshield’s strength. If the crack in your windshield is longer than six inches or if it sits directly in your line of sight, it’s best to replace the glass. Smaller chips can often be repaired by injecting resin to stop them from spreading, but quick action is key.

Cracks expand with temperature changes, road vibration, and time. Waiting too long could turn a simple repair into a full replacement.

 

Step #3 - Review Your Insurance Coverage

If you live in Minnesota, there’s good news: most drivers have full glass coverage. That means you can often fix a cracked windshield without paying anything out of pocket.

Call your insurance agent to confirm your coverage. And remember: you’re not required to use the company they recommend. You have the right to choose the auto glass company you trust.

Step #4 - Contact a Certified Auto Glass Company

Reach out to a trusted auto glass repair company in your area. Look for one certified by the Auto Glass Safety Council (AGSC) to ensure the repair or replacement meets strict safety standards.

At Auto Glass Express, we make it easy; just call us or fill out our online form. We’ll contact your insurance provider, handle the paperwork, and schedule a convenient time for service.

 

Step #5 - Let the Technician Come to You

One of the best parts about professional auto glass repair is convenience. A certified technician can come to your home, office, or wherever your car is parked. You’ll usually get a quick call about 15 minutes before they arrive, and most appointments take less than an hour.

 

Step #6 - Insurance Billing and Final Steps

Once the work is complete, your technician will have you sign the final paperwork and provide a receipt. The adhesive typically takes about an hour to cure, after which you’re ready to hit the road again, safely and clearly.

 

Tips for Windshield Repair and Replacement

  • Most repairs are free with full glass coverage. If you have comprehensive insurance, you may owe nothing for repair or replacement.

  • Know when to repair vs. replace. Small chips can be repaired with resin, but larger or line-of-sight cracks require a new windshield.

  • Safety first. If a crack in your windshield affects your visibility, schedule a replacement immediately.

  • Choose your own shop. You’re not obligated to use your insurer’s preferred vendor; choose a company you trust.

  • Check for reviews and certifications. A reputable auto glass company will have strong customer feedback and proper credentials.

 

 

A cracked windshield doesn’t have to ruin your day. With the right steps, and the right team, you can get back on the road quickly and safely.

At Auto Glass Express, we offer mobile windshield repair and replacement throughout Minnesota. Certified technicians, fast service, and zero-stress insurance handling, that’s our promise.

👉 Call today or schedule your appointment online to fix your broken windshield fast.