What you know about windshield repair and replacement is a lie! You may think that calling your insurance agency and getting referred to a company is the proper way to replace your windshield, but it’s not. You have the right to choose your own windshield repair company, and you should!

Windshield Insurance Claims: The Truth


What Happens When You Call Your Insurance

Insurance companies have third party administrators. These third party companies (that you will be referred to) will take your call and send your insurance company a bill at the end of the month.

Their goal is to keep claim costs as low as possible to please the insurance company they are contracted with.

Unfortunately, this can mean they may cut corners when it comes to standards and quality. You can call your insurance/the third party administrators and tell them who you would like to repair your glass. They have to accept it because you have a right to choose your own company.

The Right Auto Glass Installers Matter

Your windshield is responsible for keeping you inside you car and with airbag deployment. If the adhesive is installed poorly, your windshield will fail. Take a rollover for example. A properly installed windshield will stay intact, while a bad windshield won’t.

That is why it is so important to find a properly trained auto glass technician. These technicians have knowledge in all types of auto glass replacement, vehicle occupant safety, adhesive systems, custom-cut laminated glass parts, and safety procedures.


A graphic stating that 99% of Minnesotans have windshield glass coverage.

What Happens When You Call Us

We can contact your insurance company for you and take care of all the details. Our mobile auto glass service can even install at a location that works for you - at no extra cost.

Don’t Settle with Your Insurance’s Hook Up

Find a company that will do the job safely and properly. Your windshield is an important part of the vehicle’s safety system. Believe it or not, they are as important as your car’s brakes. Your vehicle’s windshield is not something to skimp on. You wouldn’t want faulty brakes, would you? Don’t let your insurance give you the company they want. Pick a reliable local company that is certified that you want.

The most trusted companies will be Auto Glass Safety Council members and certified in Automotive Glass Replacement Safety Standards. Registered members also undergo third party safety audits on a random and continuous basis.


How Do You Find a Qualified Company

Auto Glass Express is a qualified AGRSS certified company that serves the twin cities and surrounding area. You can find other AGRSS Certified companies by visiting www.safewindshields.com and entering your zipcode to find the closest shop.


Contact Auto Glass Express today at (651) 494-9252 or fill out a contact form.


About the Auto Glass Safety Council (AGSC)

The AGSC is the not-for-profit organization dedicated to the safe replacement of auto glass. The AGSC was founded and is supported by companies in the auto glass replacement that keep safe installation as their primary goal.

Blog title photo - Image courtesy of bplanet at freedigitalphotos.net